Frequently Asked Questions

Is your jewellery certified?

Yes — all Suvarnex jewellery is certified and hallmarked.

Where do you ship?

We ship across India with free, insured delivery. Orders are dispatched within 2–4 business days from Pune.

What is your return policy?

We offer 15-day easy returns on eligible items in original condition. See our Shipping & Returns page for details.

Do you offer exchanges?

Yes, we offer lifetime exchange on our jewellery.

How can I contact you?

Call/WhatsApp +91 82081 16503 or email care@suvarnex.com, Monday–Saturday 10 AM–7 PM IST.