Refund Policy

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Refunds

Eligible items may be returned within 15 days of delivery in original, unworn condition with certificate and packaging intact. Once we receive and inspect your return, your refund is processed to the original payment method within 5–7 business days.

Non-Returnable Items

Customised or engraved pieces and items marked final sale are not eligible for return.

How to Start a Return

Email care@suvarnex.com or call/WhatsApp +91 82081 16503 with your order number and reason, and our team will guide you.

This is a starter template. For a compliant policy, generate one in Shopify Admin → Settings → Policies.